Privacy policy

PRIVACY POLICY

Last Updated: March 2026

This Privacy Policy describes how House of Hari Decor Ltd (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from houseofhari.com.

1. OUR LAWFUL BASIS

We process your data based on the following legal grounds:

Contract: To fulfill and ship your bespoke orders.
Consent: When you opt-in to marketing or accept cookies.
Legitimate Interests: To improve our services, prevent fraud, and engage in marketing and profiling to ensure we provide a personalized experience.
Legal Obligation: For tax and financial reporting requirements.

2. INFORMATION WE COLLECT

We collect "Personal Information," which refers to any information that can identify you. This includes:

Device Information: Automatically collected details like IP address, browser type, and time zone gathered via cookies, pixels, and log files.
Order Information: Name, shipping/billing address, email, phone number, and payment details (securely handled by Shopify).
Communication History: Information shared when contacting team@houseofhari.com.

3. MARKETING, PROFILING & ADVERTISING

We use your data to stay in touch and keep our suggestions relevant:

Email & Contact: We may contact you regarding new collections or studio updates. You can opt-out at any time via "unsubscribe".
Profiling: We use your browsing and purchase history to "profile" your style, ensuring the art you see on our site and in our emails is personalized to your interests.
Targeted Advertising: We share data with partners like Meta and Google to show you relevant ads. Opt-out via the [suspicious link removed].

4. SHARING YOUR INFORMATION

We do not sell your personal information. We share it only with partners who help us operate:

Shopify: Our e-commerce platform.
Fulfillment Partners: Our UK and US-based printers and framers who deliver your bespoke art.
Global Support Teams: We engage external staff and contractors located in various international locations to provide administrative support, customer service, and order processing assistance.
Compliance: We may share info to comply with laws or protect our rights.

5. INTERNATIONAL DATA TRANSFERS

Because we operate a global business, your information will be transferred and processed outside of the UK and Europe. This includes transfers to:

Canada and the United States: Via Shopify’s secure infrastructure.
Third Countries: For support and/or order processing by our international partners located in various regions outside the UK/EEA.
Safeguards: To ensure your data remains protected, we use Standard Contractual Clauses (SCCs) and other approved legal mechanisms. These ensure a high level of protection for your data, regardless of the jurisdiction in which it is processed.

6. YOUR RIGHTS

Depending on your region, you have rights to access, correct, or delete your data. To exercise these rights or to opt-out of "sharing" for targeted ads (CCPA), contact us at hello@houseofhari.com.